Cancellations & Refunds

Our policy regarding cancellations and refunds on cancellations.

You are entitled to cancel your order and request a refund prior to your order being shipped, depending on your payment method you may be charged a service fee if we were, for example Payfast charges 3.9% on credit and debit card payments, so if you paid via Payfast and request cancellation we would have to deduct the charges from Payfast.

Refunds will only be paid after your payment has cleared, we only do refunds into bank accounts by EFT.

If you have any queries feel free to contact us.